15 general skills or competencies (Job family competencies) for IT Project Manager I
Skill definition-Examining internal processes within a business to increase efficiency and align with the business goals.
Level 1 Behaviors
(General Familiarity)
Explains the flow of the business process analysis to produce accurate reports.
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Level 2 Behaviors
(Light Experience)
Gathers data, information, and resources relevant to the business process.
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Level 3 Behaviors
(Moderate Experience)
Monitors the implementations of the improvements and changes of the business process.
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Level 4 Behaviors
(Extensive Experience)
Leverages data and analytics to drive business insights and process optimization.
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Level 5 Behaviors
(Mastery)
Conceptualizes workflow analysis standards and processes to strengthen company culture.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Explains the advantages and disadvantages of DevOps implementation.
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Level 2 Behaviors
(Light Experience)
Identifies defects and tracks bugs to ensure continuous operations of the software development lifecycle.
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Level 3 Behaviors
(Moderate Experience)
Partners with operational and development teams to bring DevOps software development methodologies to operations.
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Level 4 Behaviors
(Extensive Experience)
Monitors and alerts the team about the impact and risk of DevOps changes.
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Level 5 Behaviors
(Mastery)
Develops automated security and compliance capabilities in support of DevOps processes.
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8 soft skills or competencies (core competencies) for IT Project Manager I
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Seeks opportunities to suggest improvements in the existing workflow or procedures.
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Level 2 Behaviors
(Light Experience)
Displays the ability to work meticulously and prevent mistakes.
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Level 3 Behaviors
(Moderate Experience)
Defines quality standards from multiple perspectives.
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Level 4 Behaviors
(Extensive Experience)
Provides training and recognition programs to encourage the team to enhance work quality.
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Level 5 Behaviors
(Mastery)
Leads the implementation of systems and procedures focused on enhancing quality.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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Summary of IT Project Manager I skills and competencies
There are 0 hard skills for IT Project Manager I.
15 general skills for IT Project Manager I, Business Process Analysis, DevOps, Change Management, etc.
8 soft skills for IT Project Manager I, Quality Focus, Attention to Detail, Working under Pressure, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Manager I, he or she needs to be proficient in Quality Focus, be proficient in Attention to Detail, and be proficient in Working under Pressure.